Article W09
Our Promise: Every WBC brake pad is manufactured to OEM-equivalent specifications and tested before release. Win Auto Parts Co., Ltd. stands behind every WBC product sold through our authorized distribution channels.
Who We Are: Win Auto Parts Co., Ltd. — automotive parts importer and distributor operating since 2010, headquartered at Industrial Zone 1, South Dagon Township, Yangon, Myanmar.
Coverage: This cover applies to WBC brake pads purchased directly from Win Auto Parts Co., Ltd. or through authorized Win Auto Parts dealer channels with valid purchase receipt.
WBC ဘရိတ်ပက်ဒ်များကို Win Auto Parts Co., Ltd. မှ တင်သွင်းဖြန့်ဖြူးပြီး Myanmar ဈေးကွက်ရှိ ကားများအတွက် OEM စံနှုန်းနှင့် ကိုက်ညီသည်
Figure 1 — The six checks applied to every batch. ပုံ 1 — batch တိုင်းတွင် စစ်ဆေးသည့် အချက် 6 ချက်။
| Specification | What It Means for You | |
|---|---|---|
| Friction Material | SAE J866 & FMSI standards | Friction coefficient tested and certified to match OEM specifications for each vehicle application |
| Heat Resistance | Thermal stability up to 400°C (SM) / 350°C (C) | Tested under simulated heavy braking cycles without fade, delamination, or compound failure |
| Shear Strength | SAEJ840 shear bond test | Backing plate-to-friction compound bond meets industry minimum shear strength requirements |
| Noise & Vibration | NVH (Noise Vibration Harshness) tested | Both WBC Brake Pad and New WBC Brake Pad are NVH tested; anti-squeal shim included in every set — fitted between pad backing plate and caliper piston to reduce noise and vibration |
| Dimensional Accuracy | ±0.2mm tolerance | All WBC pads machined to OEM fitment tolerances for proper caliper and bracket clearance |
| Packaging & Storage | Individually sealed per axle set | Moisture-proof sealed packaging; UV-protected. Do not use pads stored in open air or exposed to prolonged moisture |
| Coverage | Notes | |
|---|---|---|
| Manufacturing Defects | Covered ✓ | Pad separating from backing plate, uneven compound distribution from manufacturing, hardware defects in new product |
| Material Failure | Covered ✓ | Premature compound cracking or delamination not caused by misuse; abnormal thermal failure under normal braking conditions |
| Incorrect Product Supplied | Covered ✓ | Win Auto Parts supplied wrong D-code for confirmed vehicle; mismatch between confirmed order and delivered product |
| Normal Wear | Not Covered ✗ | Brake pads are wear items. Gradual reduction in thickness from normal use is expected and not a defect |
| Misuse / Improper Installation | Not Covered ✗ | Damage from wrong fitting, mixing pad types on same axle, fitting on incompatible vehicles, overtorqued caliper bolts |
| No Break-in Performed | Not Covered ✗ | Glazed pads, squealing, or reduced effectiveness from skipping break-in procedure (see W07) |
| Accident / Physical Damage | Not Covered ✗ | Pads damaged by road impact, flooding, fire, collision, or accidental damage |
| Worn Rotors Not Replaced | Not Covered ✗ | Pad failure or rapid wear caused by fitting WBC pads on rotors below minimum thickness |
| Third-Party Modifications | Not Covered ✗ | Vehicle brake system modifications not consistent with OEM specifications prior to fitting WBC pads |
Cover Period: no fixed cover period. Genuine manufacturing defects are assessed individually with the manufacturer. See the Win Auto Parts Returns and Exchange Policy.
Coverage Start: Keep your invoice or receipt — defect reports cannot be assessed without proof of purchase.
What is Covered: Manufacturing defects, material failure, and incorrect product supplied by Win Auto Parts (see coverage table above)
What is NOT Covered: Normal wear, misuse, improper installation, no break-in, damage from other failed components
ဝယ်ယူသည့်နေ့မှ 12 လ သို့မဟုတ် 20,000 km (တစ်ခုခု ဦးစွာ ရောက်ရှိပါက) အာမခံ ဖွင့်ပေးပါသည်
Step 1 — Prepare Documents: Gather: Original purchase receipt from Win Auto Parts or authorized dealer, WBC product packaging with D-code label, photo or description of the defect
Step 2 — Contact Win Auto Parts: Call 09 5105768 (Mon–Sat, 8:30 AM–5:30 PM) or visit Win Auto Parts Distribution Center. Describe the issue and provide purchase details.
Step 3 — Product Inspection: Bring or send the product (with receipt and packaging) to our team for physical inspection. Win Auto Parts technical staff will assess if defect qualifies as a manufacturing fault.
Step 4 — Resolution: If defect is confirmed: Win Auto Parts will replace the defective WBC pads with the correct equivalent product at no charge. Exchange or refund is at Win Auto Parts’ discretion per case.
Processing Time: Standard defect assessment: 3–5 business days after product received for inspection.
ဝယ်ယူဖြတ်ပိုင်း + ကုန်ပစ္စည်းဟောင်း + ပျက်စီးမှု ဓာတ်ပုံနှင့်အတူ 09 5105768 ဖုန်းဆက်ပါ
Authorized Channels Only: Cover only applies to products purchased through Win Auto Parts Co., Ltd. directly or Win Auto Parts authorized dealers. Counterfeit or grey-market WBC-labelled products are not covered.
Receipt Required: defect claims without proof of purchase from Win Auto Parts will not be processed. Always keep your purchase receipt.
Consequential Damage: Win Auto Parts is not liable for consequential damages resulting from brake system failure, including vehicle damage, accidents, or injury. WBC defect cover includes product replacement only.
Installation Responsibility: Win Auto Parts does not provide installation services. Customer or their mechanic is responsible for correct installation as per Article W07. Incorrect installation voids defect cover.
Product Availability: Replacement product is subject to stock availability at time of claim. If identical D-code is unavailable, Win Auto Parts will offer the closest equivalent.
မြောက်ကျွမ်းကျင်သူ ဆရာမဟုတ်ဘဲ ကိုယ်တိုင်တပ်ဆင်ပြီး ပျက်စီးပါက Win Auto Parts မှ တာဝန်မယူပါ
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- WBC Brake Pads – Installation & Break-in Guide
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WBC Brake Pads — article 3 of 9
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